Contacting Fortra

Please contact Fortra for questions or to receive information about Webdocs. You can contact us to receive technical bulletins, updates, program fixes, and other information via electronic mail, Internet, or fax.

Fortra Support Portal

For additional resources, or to contact Technical Support, visit the Fortra Support Portal at https://support.fortra.com.

For support issues, please provide the following:

  • Check this guide's table of contents and index for information that addresses your concern.

  • Gather and organize as much information as possible about the problem including job/error logs, screen shots or anything else to document the issue.