Changing event rule email notifications

You can create a custom email message for every event rule you define.

To customize an event rule email message

1. Start the Administrator interface and connect to the server.

2. At the bottom of the left pane, click the Server tab.

3. In the left pane, expand the Site with the event rule you want to modify.

4. Expand Event Rules.

5. Select the event rule with the message you want to customize.

6. In the middle of the right pane, make sure the Send notification email check box is selected.

7. In the bottom of the right pane, click the blue notification email text. The Edit Mail Template window appears.

8. In the Subject box, type any text you would like as a subject.

9. In the Body box, type any text you want.

10. In the Available Tags box, click any property you want to insert in the email message. The text surrounded by per cent signs signifies text that will be replaced by the server with specific information about the event, the user, or the connection.

• If you just want the specific text in your email message, click the text surrounded by the per cent sign in the right column of the Available Tags box.

• If you want the specific text, and the explanatory text before it, click the text in the left column of the Available Tags box.

11. If you want to send a copy of the message to the involved user select the CC Mail Notification to user check box.  In order for the CC Mail Notification to user check box to be available your rule must be based on a User Event.  To base a rule on a User Event, create a new rule and select an option from the User Event list.

12. Click OK.

Note

You can edit the email messages even if you are not familiar with HTML. If you delete all the HTML tags the message will be sent as a regular text message.

To send email as plain text

1. Start the Administrator interface and connect to the Server.

2. At the bottom of the left pane, click the Server tab.

3. In the left pane, expand the Site with the event rule you want to modify.

4. Expand Event Rules.

5. Select the event rule with the message you want to customize.

6. In the middle of the right pane, make sure the Send notification email check box is selected.

7. In the bottom of the right pane, click the blue notification email text. The Edit Mail Template window appears.

8. In the Body box, delete all the HTML tags.

9. Click OK.

Related topics

Configuring email notification

Creating event rules

Server events and conditions

Editing an event rule

Disabling an event rule

Using an event to trigger a custom command