Many FTP clients send a NOOP command to EFT Server during idle times to keep the connection alive. You can choose whether to allow the NOOP command. If you disallow the NOOP command, it will be considered an invalid command and treated according to your settings under Disconnect after <n> invalid commands.
To allow or disallow the NOOP command
In EFT Administrator, connect to EFT Server and click the Server tab.
Click the User or User Setting Level you want to configure. You may have to expand a User Setting Level to see the user you want.
In the right pane, click the Security tab.
If the check box contains a gray check mark, the user or User Setting Level is inheriting permission from the parent level. |
Select the Allow NOOP command check box to allow the NOOP command or clear the Allow NOOP command check box to treat the NOOP command as an invalid command.
If you are banning users who send excessive invalid commands while treating NOOP as an invalid command, then you will be banning users for sending the NOOP command. You may later allow the user to connect by removing their IP address from the Site's list in the IP Access tab. A gray check box in a user account indicates that the account is inheriting parameters from the User Setting Level. |
Click Apply to save the changes on EFT Server.