GlobalSCAPE's Knowledge Base, http://kb.globalscape.com, provides information in HOW TOs, FAQs, and other types of articles. Many of the articles are created as a result of assisting customers with configuration and troubleshooting.
Search Tips:
For the most comprehensive search for articles specific to EFT Server, type eft, then click Go.
To narrow your search, in the Within drop-down menu, click Enhanced File Transfer (EFT) Server.
To only find certain types of articles (FAQ, HOWTO, INFO, etc.), in the Type drop-down menu, click an article type.
In the Search area, the options apply to where it searches, not the display of results. That is, if you search for eft and then click Article ID, no results are returned, since Article IDs are numbers. For example, if you wanted to search for an article ID 10070, in the For solutions containing box type 10070, click Article ID, then click Go.
To search for your keyword only in article titles, click Article Title Only.
To search only for articles going back a certain length of time (e.g., 3 days ago, last year), click the Maximum Age drop-down menu, then click the interval.
After your search results display, at the bottom left of the page, you can click a drop-down menu to choose to display from 10 to 100 results per page, then click Update.