Session Status

EFT Administrator displays the number of session licenses currently in use and how many remain available. The number of Web Transfer Client sessions includes the number of times a single user has refreshed the screen to open another session, not just the number of users who are connected. Each refresh of the browser counts as one session, so inform users to not click the browser's Refresh icon (or F5). Click the Refresh icon in the WTC instead, which refreshes the display without requesting a new session.

• Interrupted transfers are resumed automatically unless connectivity is lost and a timeout occurs. If the transfer fails, the incomplete download is overwritten when you retry.

• When the browser is closed, the session expires within 5 minutes. Sessions disconnect after 5 minutes of inactivity. Inactivity involves server-side activity such as transfers, browsing the remote pane, creation, deletion, or the renaming of remote files.  

• If a session times out, the browser must be refreshed to connect with a fresh session. If the session times out, you can still browse on the Local Filesystem (that is, on your computer), but you will not be able to do anything on the Remote Filesystem, such as rename files or folders, transfer files, etc.

• The Web Transfer Client is licensed on a concurrent use basis. If the user logs into multiple browser windows, it will tie up a license seat for every browser instance that is logged in. You may want to inform your users not to use more seats than they need.

To check Web Transfer Client status:

1. In EFT Administrator, connect to EFT Server and click the Server tab.

2. Click the Site In EFT Administrator, a Site is similar to a virtual FTP server bound to one or more IP addresses. you want to monitor, then click the Status tab.

3. The number of Web Transfer Client sessions in use (active) and the number available (remaining) are displayed in the right pane.