Request Files
In the Web Transfer Client, a user can request files from another user, if Workspaces is enabled to send files.
To request files
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Click the Request Files icon. The Request Files window appears, and the From address is completed for you.
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Provide the To address, Subject, and Message.
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To send the request securely, select the Send message body securely check box. In this case, the recipient will have to click a link to read the message, instead of the message being displayed in the email.
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Click Options.
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Under Authentication, specify whether you want the recipient to log in to download the file. If you click Authentication not required, you also have the option to select Unauthenticated users can respond to the email. When the check box is not selected, an unauthenticated user can download the file, but cannot respond in the portal.
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Under Message Expiration, specify how soon the message is to expire: 1 day, 1 week, 1 month, or immediately.
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Select the Save as Default check box if you want to save these options for future file sends.
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Click Set Options to save your settings.
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Click Request Options.
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Under Authentication & Authorization Options, specify whether the recipient of the request must have an account or can be anonymous.
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To set message expiration, click the Message Expiration Options list and click an option:
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Click Apply to accept Request Options.
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Click Send Request.
The recipient will receive an email similar to the one below. The last line is the Subject line of the request email.
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The recipient should click the "click here" link to open the Reply portal in which the recipient can attach the requested files to send to the requestor, who can then pick them up in the Pick Up portal.
You can set the message to expire immediately after first use, in 24 hours, in a week, or in a month. (If the administrator has selected the Retain files after link expiration check box, the files are available on disk until the "retain files" expiration date.)
