Viewing Transfers To and From a Site

You can view details of transfers to and from EFT on the Status tab. On the Server tab, a node in the tree labeled Activity has two branches: Transfers - as Server and Transfers - as Client. Click one of the branches to open the Status tab to that view.

Or just click the Site's Status tab:

Then click one of the nodes:

Transfers - as Server - Displays "Receiving" when uploading files to the Web Transfer Client or sharing files via Workspaces.

Transfers - as Client - Displays when you upload files using an FTP client or drag-and-drop into a user folder.

Transfers appear at the top of the window. The Transfer list may not be up to date, depending on the size of transfer, network performance, and so on. Transfers that are small and quickly processed may not appear in the list or are quickly overwritten as others files are processed. If you click Retrieve, transfers stored in the database and in-progress transfers will appear in the list.

You can:

  • Sort data by a column by clicking the column header.

  • Filter results by typing characters in the Filter box. For example, display only transfers by a particular user or from a specific Remote IP address.

  • Display or hide successful, failed, or in progress transfers by selecting or clearing the Show successes, Show failures, and Show in progress check boxes.

  • Retrieve historical transactions by specifying the number of minutes (from 1 to 9999) in history that you want to retrieve, then clicking Retrieve. The maximum number of records that can be displayed is 10,000.

  • Specify which columns to display or hide by right-clicking on the column header, and then clicking the column name to display or hide.

  • Click the linked text (Success or Failure) to view the details of the transfer.

  • Stop an in-progress transfer by clicking Stop Transfer. Stopping the transfer can free up bandwidth when large transfers are occurring and a higher priority transfer needs to get through. You can also select multiple transfers to stop them all at the same time.

    • The Administrator Actions report includes transfers stopped by the administrator, as does other relevant file transfer activity reports.

    • Stopped client transfers will not retry automatically. Other connections from the user are unaffected.

    • Stopped outbound transfers are audited to the CL.log; stopped inbound transfers are audited to the EX.log.

    • When you click Stop Transfer, a prompt appears in which you can choose to disable the user account that initiated the transfer to prevent retries. If disabled, the account must be enabled by an administrator. (You will have to refresh the interface to see that the user is disabled.)

    • For client offload Event Rule actions (that is, Copy/Move file Actions), a prompt appears in which you can choose whether to consider the stopped transfer a failed transfer. If you do not want any "If Action Failed" Actions to occur when the transfer is stopped, clear the check box, and then click Stop Transfer.

The available columns are listed in the table below.

Column

Description

Transfers as Server

Transfers as Client

Date/Time

Date and time of transfer in the format MM/DD HH:MM:SS AM/PM

x

x

Status

Success or Failed

x

x

Direction

Whether sending or receiving the file

x

x

Username

Username of account initiating the transfer

x

x

File Name

Filename of file being transferred

x

x

Remote IP

IP address of remote computer

x

x

Local IP

Server's IP address

x

n/a

Local Port

Server's port on which the file is transferred

x

n/a

Remote Port

Port of remote computer used for transfer

n/a

x

Protocol

Protocol over which the file is transferred

x

x

Path

Path on EFT to which file is transferred

x

n/a

Remote Path

Remote path of file being transferred

n/a

x

Local Path

Local path of file being transferred

n/a

x

Transferred

Size of file being transferred

x

x

% Complete

Percentage of transfer completed; HTTP/S (both directions), and SFTP, FTP, and FTPS server downloads, and all client (outbound) transfers display % complete; SFTP, FTP, and FTPS inbound cannot display % complete.

Protocol

EFT as server

EFT as client
(that is, Event Rules)

Inbound
(client push to server)

Outbound
(client pull from server)

Outbound
(EFT pushing to client)

Inbound
(EFT pulling from client)

HTTP

%

%

%

%

HTTPS

%

%

%

%

FTP

n/a

%

%

%

FTPS

n/a

%

%

%

SFTP

n/a

n/a

%

%

 

x

x

Rate

Rate, in kilobits per second (kbps), at which the file is transferred

x

x

Elapsed

Time in HH:MM:SS that it took to transfer the file

x

x