Custom Email Notifications
Using the Arcus Management Template, you can edit the email notification templates to customize them for your organization and language.
To edit an email notification template
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In the WTC, log in as an Arcus Management Template administration user.
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In the /Downloads/EmailTemplates/ folder, download the applicable template(s) to edit. (See the list below.)
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Make a copy of the template for backup, then open the template in a text editor such as Notepad.
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Edit the text as needed, being careful not to delete the variables (%USER.EMAIL_ADDRESS%, %WS_OWNER_NAME%, %FOLDER_NAME%, %LINK%), then save the file and close the text editor. (The WS_ variables are not Event Rule variables.)
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Upload the edited template to the /Custom/Email/ folder.
Listed below are the available templates. The files are named per their function:
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CredentialsEmail.tpl - Sent when account credentials have been created or modified.
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PasswordResetConfirm.html - Password change request; click on link to reset.
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PasswordResetMsg.html - Password for account %USER.LOGIN% has expired. Go to %SITE.ACCOUNT_MANAGEMENT_URL% to reset.
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PasswordResetReminderMsg.html - Password will expire in %DAYS_LEFT%
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PasswordResetUnauthorized.html - Password change was requested from %REMOTE_IP%.
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UsernameResend.txt - Provides username to user.
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WorkspaceNotification.txt - Used to notify the Workspace owner that a recipient took an action on a file.
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WorkspacesAdminAddedParticipantMsg.html - Used to notify recipients that a Workspace was shared with them.
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WorkspacesInviteRegisterMsg.html - Used to notify recipients that a Workspace was shared with them and they are invited to register an account on EFT.
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WorkspacesInviteVerifyMsg.html - Sent after recipient has registered for an EFT account and needs to verify the account.
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WorkspacesOAIEmail.html - Notification to recipients that a file has been sent from Outlook.
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WorkspacesOAIEmail.txt - Text version of the notification to recipients that a file has been sent from Outlook.
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WorkspacesOAIEmailWithSecureMB.html - Notification to recipients that a file has been sent from Outlook with secure message body.
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WorkspacesOAIEmailWithSecureMB.txt - Text version of the notification to recipients that a file has been sent from Outlook with secure message body.
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WorkspacesRequestFileEmail.html - Notification to sender that a file has been requested.
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WorkspacesRequestFileEmail.txt - Text version of the notification to sender that a file has been requested.