Alerts received via forwarding systems

There may be instances where a direct connection cannot be made between the IBM i device and the Enterprise Console. In such instances it is possible to route the data via another IBM i device that does have a direct connection.

NOTE: A guide on how to configure data forwarding from the IBM i is provided in the relevant Halcyon software suite or individual product user reference documentation. Please refer to this documentation when creating data forwarding routines.

From within the Enterprise Console, it is important to be able to identify the device from which the alert originated and not the devices that were used for the forwarding. The Description column provides descriptive text of the device and is used for identifying originating systems of forwarded alerts.

When an alert is received from a device that is not in direct connection with the Enterprise Console, the Description column displays both the originating and forwarding devices. Ensure that the Description column is displayed in the Alert panel in order to view this information.

NOTE: This feature is not the same as the Forward Alert action.

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