Disabling/Enabling Workflows

Adding a trigger to a workflow allows it to launch automatically, without any user intervention. This is ideal for running a workflow on a specific schedule or upon the occurrence of a specific condition or event. You may encounter a situation that requires you to disable such functionality for one or more workflows, such as during maintenance periods, holidays or when execution of one workflow may interfere with another. In such cases, you can disable one or more workflows from starting automatically by the way of the Workflows page.

When a workflow is disabled, any triggering condition attached to it is ignored. However, it can still be run manually from the Workflows page by clicking Run Now (or from Automate Enterprise Management Console by clicking Run). See Running Workflows for more details.

Disabling/Enabling Individual Workflows

To disable a single workflow:

  1. From the Workflows page, ClickTap Show Actions The Show Actions button. for the workflow you wish to disable.
  2. Select Disable from the actions pop-up menu. For easy detection, a disabled icon will appear next to the name of the newly disabled workflow.

To enable a disabled workflow, follow the same steps above and select Enable from the actions pop-up menu. The option Disable or Enable alternates based on the current condition of the workflow.

Disabling/Enabling Multiple Workflows

For convenience, multiple workflows can be disabled or enabled sequentially. To disable two or more workflows:

  1. From the Workflows page, click the checkbox located at the very left of each workflow you wish to disable. To select all records, click the top-most Select All checkbox.
  2. Click the Disable button that appears on the title bar. If any of the selected workflows are already disabled, no action will be applied to those workflows and they will remain disabled.

To enable two or more disabled workflows, follow the same steps above and click the Enable button from the title bar.

 

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