Before You Begin

Read this section before you install Powertech Antivirus.

System Requirements

Prior to installing Powertech Antivirus, ensure you have installed Fortra Application Hub (preferably on a separate server), and your systems meet the following requirements.

Powertech Antivirus Server

  • Required Operating System

    • Red Hat Enterprise 8 x86_64

    • Red Hat Enterprise 9 x86_64

  • Required Packages

    • perl-IO-Compress-Base
    • perl-JSON
    • perl-lib (RHEL 9 only)
    • perl-File-Find (RHEL 9 only)
    • perl-File-Copy (RHEL 9 only)

    • tar (typically installed by default)

    • openssl (typically installed by default)

  • Minimum Hardware Requirements

    • For up to 500 Powertech Antivirus connections:

      • 16 GB RAM

      • 50 GB free space

      • 4 CPU

    • For up to 1000 Powertech Antivirus connections:

      • 16 GB RAM

      • 50 GB free space

      • 8 CPU

TIP: You can use the following commands to identify your server's status:

RequirementLinux
16 GB RAMfree -g
50 GB free spacedf -h
4 CPUlscpu

Powertech Antivirus Endpoint

Linux

  • Red Hat Linux 6.9 (or later) for Intel x86_64

  • Red Hat Linux 7.1 (or later) for IBM Power little endian, or IBM Power big endian

    NOTE: Red Hat Linux 8 does not support IBM Power big endian.

  • Red Hat Linux 7.6 (or later) for LinuxOne s390x

  • SUSE Linux Enterprise Server 12 (or later) for Intel x86_64, or IBM Power

  • SUSE Linux Enterprise Server 12 (or later) for LinuxOne s390x

  • Ubuntu 16.04 (or later) for Intel x86_64

  • Ubuntu 20.04 (or later) for LinuxOne s390x

  • Approximately 2 GB disk space in /opt, 2.5 GB is recommended

AIX

  • IBM AIX 7.x

  • On-access scanning requires a minimum AIX 7.1 TL4

  • Approximately 2 GB disk space in /opt, 2.5 GB is recommended

Solaris

  • Solaris 10 for Intel or SPARC

  • Solaris 11 for Intel or SPARC

  • Solaris 11.4 is required for integration with Fortra Application Hub

  • Solaris 11.4 is required for on-access scanning support

  • Approximately 2 GB disk space in /opt, 2.5 GB recommended

NOTE: The Fortra Application Hub Marketplace is not supported for Endpoints running Solaris. The Fortra Application Hub Marketplace allows you to easily install, stage, or maintain licenses and product registrations for the Fortra products you own on your network. See the Fortra Application Hub User Guide for more information on Marketplace.
Firewall Configuration

Use the following table and diagrams to determine how to configure your firewall. The ports are either required or optional. You must open required ports to use Powertech Antivirus. Depending on your setup, you might need to use an optional port(s).

 
Source Destination Port Protocol Description Required or Optional Port
Fortra Application Hub Domain Controller 636/389 LDAP(s) over TCP LDAP integration Optional
Fortra Application Hub Endpoints 22 SSH over TCP Deployment via Fortra Application Hub Optional
Fortra Application Hub Fortra Application Hub download site 80/443 HTTPS over TCP Deployment via Fortra Application Hub Optional
Powertech Antivirus Server Fortra Application Hub 3050 STOMP over web sockets Connection to registration and messaging server Required
Powertech Antivirus Server Trellix Update hosts 80/443 HTTP(S) over TCP DAT update from Trellix Optional
Management Clients Fortra Application Hub 3030 HTTPS over TCP Access to Fortra Application Hub Required
Management Clients Fortra Application Hub 9001 HTTPS over TCP Access to dashboards Optional
Management Clients Powertech Antivirus Server 3737 HTTPS over TCP Access to Powertech Antivirus management web application Required
Endpoints Powertech Antivirus Server 8998 Kafka over TCP Used by Endpoints to register against Powertech Antivirus Server Required
Endpoints Powertech Antivirus Server 9092 Kafka over TCP Used by Endpoints to poll Powertech Antivirus Server for work and to report progress Required
Endpoints Powertech Antivirus Server 8023 (or selected port) HTTPS over TCP Local DAT update. Can be configured post-installation. Optional
Endpoints FTP DAT Host 21 FTP passive or active To distribute DAT updates to Endpoints via FTP Optional
Endpoints Trellix Update hosts 80/443 HTTP(S) over TCP DAT update from Trellix Optional
NOTE: The above is not a comprehensive list of ports required by Fortra Application Hub. The complete list can be found in the Fortra Application Hub Installation Guide > System Requirements > Fortra Application Hub Server Requirements > Default Ports section. See: https://hstechdocs.helpsystems.com/manuals/hs1/1_3/core/fortra_application_hub_installation.pdf.

Required ports diagram, showing relationship and ports between HelpSystems One server, administrator, PTAV server, and PTAV

Figure 1 - Required Ports

Optional Ports diagram, showing relationship and ports between internet, administrator, McAfee, and PTAV Server, HelpSystems One, and AV Dat Updates

Figure 2 - Optional Ports

Other Required Software
  • The command man to view online help.
Important Considerations

  • Fortra recommends the use of DNS Hostnames throughout the configuration of Powertech Antivirus to ensure the server and endpoints can correctly communicate with each other. Using a mixture of DNS Hostnames, IP addresses and server names can lead to a failure of the TLS handshake during registration as the endpoint may be expecting to connect to the server via a different configuration name than the one specified. Keeping all communication configurations set to the DNS Hostname reduces this risk.