Installing or Updating Powertech Antivirus

This guide provides instructions for:

• A new, or upgrade of an existing, installation on the Powertech Antivirus HelpSystems One Server (PTAV Server)

• A migration from an existing installation of Powertech Antivirus on Insite.

• An installation, or upgrade, of Powertech Antivirus on Endpoints.

The Powertech Antivirus for HelpSystems One Server (PTAV Server)

• New installation:

  • Download HelpSystems One. Instructions for installing, licensing, and configuring HelpSystems One are available on the HelpSystems One Downloads page. See the HelpSystems One Installation Guide.

• Migrating from Insite to HelpSystems One:

  1. Perform a clean install of Powertech Antivirus for HelpSystems One.

  2. Complete the installation instructions as described in the following sections.

  3. Complete the Migrating from Powertech Antivirus for Insite instructions.