Identify a policy route

You can search policy routes that are applied between two particular points. This is useful to diagnose problems with your policy and verify that the policy works as expected.

Identify a mail policy route

1. Navigate to Policy > Manage Policy Definition > Mail Policy Routes. The Manage Policy Routes page is displayed, listing the existing policy routes.

2. Click Identify.

3. Specify the From and To endpoints:

   • Enter an email address. This must be a valid email address in a Static Address Lists or LDAP Synchronized Address Lists.

   • The email address must be in the format username@domainname.

   • Use ""@"" or ndr in the From field, to identify the route to be followed by a non-delivery report which has no sender.

   • You may use wildcards according to the rules.

   Rules for using wildcard characters in static address lists You can use * (asterisk) to represent 0 or more characters in an address, including . (dot), but excluding @ (at mark). Each address must include @. Examples of valid address with wildcard Wildcard address Example matches accounts@your-companyname-here.* accounts@your-companyname-here.com accounts@your-companyname-here.co.uk *@inside-yourcompany.com vince.edwards@inside-yourcompany.com hiroshi@inside-yourcompany.com sales@inside-yourcompany.com v*edward*@your-companyname-here.* vedward@your-companyname-here.com v.edwards@your-companyname-here.com vince.edwards@your-companyname-here.com vincent.edward@your-companyname-here.co.uk *@* Any address Examples of invalid address with wildcard Wildcard address Notes *your-companyname-here.com Addresses must include a @

4. Click Identify. The matching policy route will be highlighted in blue, and the number of the selected route will be displayed.

5. Apply the configuration.