Disconnecting Users on Timeout

You can automatically disconnect users after a specified time of inactivity, set per user or at the User Setting Level. The idle timeout setting applies across all connection protocols supported by EFT Server (FTP/S, SFTP, HTTP/S). If a session has been idle for more than the specified timeout, the user has to log back in.

EFT Server also incorporates an internal timeout value that applies to administrator connections via EFT Administrator. If no activity (such as OnMouseClick) occurs for 15 minutes, the account is disconnected from EFT Server (HS-PCI-enabled sites only). A warning message and countdown timer appear after 10 minutes of inactivity. The timer resets if you click Continue; if no activity occurs, the timer expires, and EFT Administrator disconnects from EFT Server. Any non-committed changes are discarded.

To set a maximum idle limit for a user or User Setting Level

  1. In EFT Administrator, connect to EFT Server and click the Server tab.

  2. Click the User or User Setting Level you want to configure.

  3. In the right pane, click the Quota tab and select the Enable time out check box. Type or select the maximum allowable seconds of inactivity allowed before the user is disconnected.

  4. If the check box contains a gray check mark, the user or User Setting Level is inheriting permission from the parent level.

  5. Click Apply to save the changes on EFT Server.

Related Topics

Disconnecting Users

Enabling Timeout

Possible PCI DSS Compliance Report Outcomes