E-mail Notification Action

You can create an e-mail notification action for Event Rule and AS2 Transaction success/failure notifications. The default HTML text is shown in the dialog box below. To save time, you can create an e-mail notification template.

To customize an Event Rule e-mail message

Follow the procedure in Creating Event Rules to create a new Rule or select an existing Rule to which you want to add the Action.

If you want to copy the involved user when the event is triggered, the Rule must be based on a User Event.
In the Actions list, double-click Send notification email or click it, then click Add Action. The Action is added to the rule as:

Click the "[select]" link. The Edit Mail Template dialog box appears.
In the TO, CC, and BCC boxes, type the e-mail address of the intended recipients.
In the Subject box, type any text you would like as a subject. You can also add variables. For example, if you want to see the reason an event was triggered without opening the e-mail, add the variable %EVENT.REASON% to the Subject line.

For example, if you add the following text and variables to the Subject Line:

GlobalSCAPE EFT Server Notification: %EVENT.NAME%: %USER.LOGIN%, %EVENT.REASON%

When username jbug uses the wrong password, an e-mail is sent with the following Subject line:

GlobalSCAPE EFT Server Notification: User Login Failed: jbug, Invalid password

In the Mail Body box, type the text of the e-mail, including any HTML formatting.

If the recipient's e-mail server does not accept HTML e-mail, the recipient will see the e-mail in plain text. However, if you want to send the e-mail as plain text, in the Mail Body box, delete all of the HTML tags.

In the Variables box, click a property that you want to insert in the e-mail message. The text surrounded by percent signs, the context variable, is inserted into the body of the e-mail and will be replaced by EFT Server with specific information about the Event when the e-mail is sent. Review the available Variables when deciding which variables to add, because some variables cannot be used in e-mail notifications.

If you just want the information contained to the variable in your e-mail message, click the context variable in the right column of the Variables box. (For example, if you select %EVENT.TIME% in the right column, the time will be displayed without a text label.)
If you want the information and a label, click the text in the left column of the Variables box. (For example, if you click Event Time, the label and the time appear in the e-mail).

If the account to which the e-mail is sent accepts HTML e-mails, you can format the e-mail to suit your needs; you are only limited by your knowledge of HTML. Review your tags carefully, however, since no HTML code verification is performed. You can also create an HTML file to be your e-mail "template," then refer to the file as a link in the body of the Edit Mail Template dialog box. Refer to Creating an E-mail Notification Template for details.

If this is a User event and you want to send a copy of the message to the involved user, select the CC Mail Notification to user check box.
Click OK.
Click Apply.