The procedures below are provided as an example; see your feed reader's online help for specific instructions.
For fast answers to most questions, visit the Globalscape Help Center. Our Customer Service team can answer your questions about software activation and registration or help with order problems. If you need technical assistance with your software, please submit your question to the Technical Support team.
Globalscape also offers numerous self-help resources:
The Globalscape User Forum is a great place to find information or seek help from the global community of Globalscape customers and product experts.
The Globalscape Knowledgebase (KB) is a dynamic compendium of information on our products.
Subscribe to the RSS feed to keep abreast of the latest KB articles. Copy and paste this URL http://kb.globalscape.com/rssfeed.aspx into your RSS feed reader. (See below for examples.)
Subscribe to Globalscape email Announcements Sign up for the Globalscape Newsletter, press releases, product announcements, and other Globalscape news.
Recover a Lost Serial Number - If you know the email address you used when you activated the software, we can send it to you at your new address.
Contact Customer Service by phone or email.
Contact Sales by calling 1-800-290-5054 or 1-210-308-8267, or use the online submission form. Sales representatives are available 8:00 a.m. to 6:00 p.m. (US Central Time) Monday through Friday, excluding major US holidays.
Order Status - Complete the online email form to request information about your order.
Mail Express support pages provide downloads, documentation, activation instructions, and the latest news regarding Mail Express.
To add the Globalscape Knowledge Base RSS feed to your Google home page
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The procedures below are provided as an example; see your feed reader's online help for specific instructions. |
Sign in to your Google home page, then, in the upper right area of the page, click Add Stuff.
At the top center of the page, to the right of Search Homepage Content, click Add by URL. The Add by URL form appears.
In the text box, provide the URL of the RSS feed, http://kb.globalscape.com/rssfeed.aspx, then click Add.
In the upper left corner, click Back
to Homepage. The Globalscape RSS feed appears on your home
page.
To add the RSS feed to Microsoft Outlook 2007
On the Tools menu, click Account Settings.
On the RSS Feeds tab, click New.
In the New RSS Feed dialog box, type or paste the URL of the RSS Feed. For example, http://kb.globalscape.com/rssfeed.aspx.
Click Add.
Click OK.
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Microsoft Office Online provides a tutorial on RSS feeds. |
Finding information in the Help