Workspaces - Drop-Off

The Workspace Drop-Off portal allows employees and partners to send files to internal users. The Workspaces - Drop Off tab is used to enable and configure the Drop-Off portal. The Drop-Off portal is configured at the Site level.

A Workspaces license is consumed for each Drop-off portal message no matter how many recipients the message has. A license is not consumed on replies. A license is not consumed on Send Portal messages. You can avoid Workspaces licenses being consumed by the Drop-off portal by disabling the Drop-off portal. It is not enabled by default.

When someone uses the drop-off portal, that "someone" becomes a "Workspaces owner." This is because behind the scenes, a temporary, anonymous account is created to host the Workspace, thus consuming a license (assigned to that account). Once the space expires, the anonymous account is also removed, and the license is released to the pool.

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