Audit Event Types

The table below describes the various types of audit events that can appear in Mail Express reports and logs.

Event Type

Description

Severity*

Data purged 

A Mail Express record was purged from the database

Informational

DMZ – connect

The Mail Express Server connected to the DMZ Gateway

Informational

DMZ – expected disconnect

Occurs when the Mail Express Server successfully and expectedly disconnects from the DMZ Gateway

Informational

DMZ – unexpected disconnect

Occurs when the Mail Express unexpectedly loses connection to the DMZ Gateway

Warning

EFT Message Failure

An ad hoc transfer notification to EFT could not be made

Warning

File purged 

Mail Express physically purged a file from disk

Informational

File removed manually 

A file was removed by an administrator

Informational

ICAP error

A message sent to the ICAP server returned an error

Warning

ICAP failure

A message sent to the ICAP server failed content inspection (see note below)

Warning

ICAP success

A message sent to the ICAP server passed content inspection

Informational

Licensing 

An issue occurred regarding licensing of the Mail Express server

Warning

Login attempt 

A user attempted to log in to Mail Express

Informational

Password reset 

A user’s password was reset

Informational

Server shutdown

Mail Express Server service has shut down

Informational

Server startup

Mail Express Server service has started

Informational

Template customization

A template customization is erroneous

Warning

Undeliverable message 

An email message could not be delivered

Informational

Unverified drop-off user

An unverified (anonymous) user attempted a file upload, which resulted in phantom package (upload did not occur due to security restrictions)

Informational

User limit

The maximum number of users for a given user type has been reached

Warning

User logged out 

A user logged out of Mail Express

Informational

*Levels of Severity

When antivirus or DLP content scanning is enabled and the file scan limit is equal to or more than the available RAM, a memory exception error occurs and the ICAP failure Event Type appears in the Audit Event History.