Adding A New Layout

You can create a new layout that customizes just the information you personally want to view, or a layout that is tailored to the specific requirements of a department or specialist team.

This enables multiple views of the same or different information to be displayed in a way that is convenient to each user.

Switching layout views enables another user to have this information displayed in their own preferred display format.

From the Enterprise Console | Appearance tab, click New Layout and click Yes when prompted.

NOTE: Once confirmed, the mode automatically changes from View to Edit.

Adding a new layout to the Enterprise Console starts with a blank canvas. Further panels can then be added to the new layout as required. Select from the following:

Click Add Action Panel to create a new Actions panel on the layout.

The Action panel shows what actions have been processed against an alert since it was first logged on the Enterprise Console.

NOTE: Only one Action panel can be included within a layout.

See Action History panel for details of the parameters displayed in this panel.

Click Add Alert Panel. The Add Panel dialog opens.

The Add Panel dialog is split into three separate pages.

Panel page

These parameters define the panel name and alert configuration of the new panel.

Panel Details section

Caption

Enter the text to appear in the heading of this panel in the Enterprise Console

Icon

From the drop-down menu, select the icon to identify this panel Enterprise Console.

Alert Kind section

Settings in this section define the kind of alert that is displayed in this panel.

Alert Kind

Choose the alert kind option for this panel.

  • Both: Both kinds of alert are displayed. This is the default setting.
  • Information: These are alerts that are raised and provide information to the user.
  • Inquiry: These are alerts that usually require some form of action to be taken on the part of the user.

Alert Text section

The parameters in this section specify the default alert text of any alerts displayed in this panel, if not overridden at rule level.

Text

Enter the alert text based on conditional parameters (equals, less than, greater than, and so on).

Wildcards

Wildcard characters can be used when defining the ‘Alert Text’. The default setting is to use '*' as a substitute for zero or more characters, and '?' as a substitute for single characters.

Alert Selection section

Settings in these panels determine the status, type and source of alerts that can be displayed in this panel.

Alert Type

This panel is used to select the type of alerts that are allowed to be displayed in this panel. By default, alerts of any type can be displayed.

Click Any Alert Type to remove the default setting and enable the panel from which specific alert types can be selected.

Alert Status

This panel is used to select the statuses of alerts that are allowed to be displayed in this panel. By default, alerts of any status can be displayed.

Click Any Alert Status to remove the default setting and enable the panel from which specific alert statuses can be selected.

Source Type

This panel is used to select the originating source from which generated alerts are allowed to be displayed in this panel. By default, alerts originating from any source type can be displayed.

Click Any Source Type to remove the default setting and enable the panel from which specific source types can be selected.

Select All

With the default setting of Any Alert Status, Any Alert Type and/or Any Source Type removed, click Select All to reselect all of the options in the respective panel.

Select None

With the default setting of Any Alert Status, Any Alert Type and/or Any Source Type removed, click Select None to deselect all of the options in the respective panel.

OpenDevices page

The Device page determines the devices from which you can receive alerts in this panel. Devices must have previously been loaded using the Device Manager in order for them to be available for selection in this screen.

Selected Devices section

This section shows the devices that are currently selected for use with the monitor. When this tab is opened for the first time, this section is empty.

Information is listed in five columns:

  • Device Group: Displays the name of the Device Group to which the device belongs.
  • Category: Displays the category in which the device is defined.
  • Device Type: Displays the Device Type of the device.
  • Name: Displays the name of the device.
  • Address: Displays the IP Address or Host name of the device.
Clear All

Click Clear All to remove all of the currently selected devices from selection.

Clear Selection

Highlight a device in the Selected Devices section and click Clear Selection to remove this device from selection. Multiple devices may be selected in one action.

Available Devices section

This section lists all of the devices that have been defined in Device Manager.

Filter options

These options allow the filtering of available devices on the network in order to restrict the list of available devices to just those that meet the filter criteria.

The categories comprise:

  • Device Group: Device groups are collections of similar devices, such as all those that belong to a specific department. Device groups are set up and maintained in Device Manager
  • Category: Devices, such as servers that can be divided into specific types. Items listed here are by default. No other items can be added to this list.
  • Device Type: Device types, such as proxy servers are listed on this drop down and comprise a mix of default items and any other items identified on the network, which are automatically added to this list.
Add Device

To load a device into the Selected Devices section of this page, select the required device in the Available Devices section and click Add Device to move it into the Selected Devices section.

Show/Hide Selected

Click to show in the Available Devices section, only those devices not already listed in the Selected Devices table. This avoids duplicating device information in both tables. Click again to show all available devices, including those that have already been selected.

View Details

This button is used to open the View Device dialog, which displays the attributes of a selected device. No amendments can be made on this display. If changes are required, use Edit Device in Device Manager.

Deselect All

Click to deselect all of the currently selected devices in the Available Devices section.

Select All

Click to select all of the devices listed in the Available Devices section.

Display page

Options on this page define display settings of the information contained within this panel.

Alert Display Settings section

Settings in this section define how alerts are displayed in this panel.

Display Device Color

Select this option to display the color of each device as defined in Device Manager when alerts are displayed in this panel within the Enterprise Console.

Show Alerts From Unknown Devices

Select this option to display alerts from unknown devices for alerts that are displayed in this panel within the Enterprise Console. Unknown devices are those devices for which alerts exist on the Enterprise Console but for which the device no longer exists within Device Manager. These alerts are indicated by a symbol in the alert detail on the Enterprise Console main display.

Display Source Color

Select this option to display the color of each source type as defined in Enterprise Server Options - Source Types when alerts are displayed in this panel within the Enterprise Console.

Display Status Color

Select this option to display the default status color of each alert as defined in Enterprise Console Options - Alert Types when alerts are displayed in this panel within the Enterprise Console.

Column Headers section

This setting defines whether column headers are displayed

Display Column Headers

Select this option to display column headers at the top of each column within this panel.

Auto-refresh section

This setting defines the time period between the auto-refresh of data in this panel.

Auto-refresh interval

Specifies the time, in seconds, after which the data in this panel is automatically refreshed. The default setting is 30 seconds. Either over type this entry or use the up/down arrows to select a new time period.

IMPORTANT: The Devices Panel refreshes independently of any other panel in the display. Therefore, the Status of a Device may update before the alert is visible in the alert panel due to the difference in auto-refresh intervals between the panels.

Grouping section

Group Alerts

Select this option to indicate that any alerts in this panel that have identical criteria are grouped together and displayed as a single alert within this panel on the Enterprise Console. This alert can then be expanded to view the group of identical alerts beneath. The purpose of this functionality is to reduce the possibility of the Enterprise Console being hit by a ‘message storm’ where a source can produce multiple alerts with the same criteria.

NOTE: See Grouping Alerts for more information.

Once the parameters have been entered for the new panel, click OK.

The alert panel is then automatically added to the current Enterprise Console view, from where it can be resized and repositioned.

Click Add Command Panel to create a new command panel on the layout. The Command panel is used to send system messages to other users.

NOTE: Only one Command panel can be included within a layout.

See Command panel for details of the parameters displayed in this panel.

Click Add Device Panel to create a new Device panel on the layout. The Device panel shows all the devices that are currently defined in Device Manager.

NOTE: Only one Device panel can be included within a layout.

See Device panel for details of the parameters displayed in this panel.

Click Add Detail Panel to create a new Details panel on the layout. The Details panel has a dual purpose and can be used to display the details of any device selected from the Devices panel or the details of an alert selected from any Alert panel.

NOTE: Only one Detail panel can be included within a layout.

See Details panel for details of the parameters displayed in this panel.

Click Add Message Panel to create a new Message panel on the layout. The Messages panel shows details of any system messages that may have been generated as a result of Enterprise Console activity.

NOTE: Only one Message panel can be included within a layout.

See Messages panel for details of the parameters displayed in this panel.

Click Add User Panel to create a new User panel on the layout. The Users panel displays the details of all users that have been defined for use with this Enterprise Console.

NOTE: Only one User panel can be included within a layout.

See Users panel for details of the parameters displayed in this panel.

Saving new layouts

Once the new layout has been created and configured, it must be saved so it can be used at a later date.

Click Save to save changes to the current layout.

Click Save As to create a new layout with the new name provided at the Save As prompt.

Enter the Name of the layout.

Leave the Public Layout check box set to the default of enabled to indicate that this layout will be able to viewed by all users of this Enterprise Console. Otherwise, click the Public Layout check box to remove the tick mark and indicate that this layout will only be available as a private view to the user that created it.

Click OK to complete the save of the layout.

WARNING: Failure to save the layout means that any changes that you have made are lost.

All changes to layouts are only visible once a user has logged off the Enterprise Console and logged back in again.

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