Enterprise Console Options

Enterprise Console Options provide additional operating and connection parameters for the Enterprise Console.

NOTE: Enterprise Console Options should not be confused with Enterprise Server Options which are used to set up and maintain rules, set user access rights and license software components.

Enterprise Console Options are accessed from the Enterprise Console menu bar. Click Options to open the Enterprise Console Options menu ribbon.

There are five panels available from within the Enterprise Console Options menu ribbon:

The highlight panel contains options for displaying the alert when it is first displayed in the Enterprise Console.

Highlight New Alerts In Bold

Check this box to enable any incoming alerts to the Enterprise Console to be displayed in bold.

Flash Background

Check this box to enable the Flash mode for the device status if the highest priority alert for that device has an alert type that can flash when displayed in the Enterprise Console.

On New Alert

Use the drop-down menu to determine the action to be taken if the Enterprise Console is minimized or not active when an alert is received. This ensures that you do not miss any important alerts.

  • Activate: Activates the Enterprise Console window and brings it to the foreground. Please see the note below.
  • Flash: Flashes the Enterprise Console window and task bar icon.
  • No Action: The Enterprise Console remains in a minimized or inactive state.
NOTE: Automatic pop-up of windows has been disabled by Microsoft from Windows 10 onwards.

The Dialogs panel determines which dialog boxes, if any, are prompted for display as a result of a specific action being taken.

Log Off Confirmation

Check this box to enable the display of a message prompt to confirm or cancel the Enterprise Console log off action.

Delete Confirmation

Check this box to enable the display of a message prompt to confirm or cancel the deletion of closed alerts.

The Logging panel is used to specify logging message options for Enterprise Console.

Log Diagnostic Messages

Check this box to enable the display of diagnostic messages in the Message panel of Enterprise Console. Informational messages are logged by default.

Show Messages On Error

Check this box to automatically display the Message panel as the visible panel in the Details section of Enterprise Console whenever an error message is received.

These settings are used to determine the behavior of the Enterprise Console Command panel in certain scenarios.

Max Lines

Defines the maximum number of lines to be displayed in the Command panel at any one time. The default setting is 100 lines. Either overtype the current entry or use the up/down arrows to select a new number.

Show On New Message

Check this box to automatically display the Command panel whenever a new Command message is received.

Hide When Do Not Disturb

Check this box to specify that any new Command messages arriving at a user console are hidden while they have an active mode of ‘Do Not Disturb’.

The timeouts panel is used to specify connectivity parameters.

Connect

The entry in this field sets the time, in seconds, within which the Enterprise Console must connect to the Enterprise Server before timing out. The default setting for this field is 20 seconds.

Read Timeout

The entry in this field sets the read timeout limit between the Enterprise Console and the Enterprise Server. This is time taken to read data between the two components. The default setting is 10 seconds.

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