Adding A User
Enterprise Console ships with a single default Administrator user profile. New users are added from the Enterprise Server Options | Users page.
To add a new user:
- Click Add User.
- Enter the following User details:
Name: Enter the name for the new user.
Nickname: If known, and required, enter the user’s nickname.
- Enter the following Contact details:
Email: Enter the user's email address.
Phone: Enter the user's land line phone number.
Mobile: Enter the user's mobile phone number.
- Select the Privileges that this user has when using Enterprise Console:
Administrator: Check this box to give the new user administrator rights (all options)
Close: Check this box to give this user the ability to close alerts (required if also Closing Inquiry Alerts - see below)
Reply: Check this box to give this user the ability to reply to alerts
Delete: Check this box to give this user the ability to delete alerts
Comment: Check this box to give this user the ability to add comments to alerts
Command: Check this box to give this user the ability to run commands against alerts
Purge: Check this box to give this user the ability to purge alerts from the system
Select the User Options available to this user:
Close Inquiry Alerts: Check this box to give this user the ability to close inquiry alerts (user must already have the ability to close alerts). Leave the box empty to prevent the user from being able to perform this operation and warn the user of an invalid action. If they try and close multiple alerts in a single action, some of which are inquiry alerts, the inquiry alerts will not be closed and the user does not receive notification.
3. Click OK to accept the details and add the new user to the list of users displayed.
NOTE: At this stage the password for the new user is the same as the user name, but must be changed when you log on to the Enterprise Console (see Changing Passwords for further details).