Agents

The Agents page displays important information about task and process agents, such as agent name, repository location, creation date, total number of conditions monitored by the agent, and total number of tasks/processes currently running on the agent. It also contains preferences for managing and monitoring agents, such as the ability to immediately disable or enable an agent or display the list of conditions being monitored by an agent.

Getting there: In the navigation pane, clicktap Agents under the Automate menu.

Things to Know and Do

  • The total number of agents will appear in the title bar.

  • ClickTap Refresh The Refresh button. to refresh the information in the display.

  • If records span multiple pages, click the next arrow to go to the next page or the previous arrow to return to the previous page. To jump to a specific page, click the page number drop-down button and select the desired page.
  • By default, all task and process agents are displayed. To display a specific type of agent, click the drop-down button and select the folder that matches the type of agent you want to display.

  • ClickTap Print The Print Jobs button. to view the agents list in HTML format. You can then select all the records (Ctrl+A) and copy it (Ctrl+C) to paste it into a spreadsheet.  

    NOTE: You may have to disable pop-up blockers in your browser to view the list.

  • Use the Search dialog to enter all or part of a key word associated to an agent and view only those records with key words that contain matching text. Found records may be dependent on the search filter applied. See Sorting and Filtering Agents for more details.

Actions to Perform on Agents

ClickTap Show Actions The Show Actions button.located at the very right of any agent entry to display a menu of actions for monitoring and managing it.

Individual agent actions are described below:

  • Disable/Enable - Disables an agent or enables a currently disabled agent. For more details, see Disabling/Enabling Agents.
  • Show Conditions - Displays the conditions that are monitored by the agent. For more details, see Agent Conditions.
  • Show Agent Activity - Displays active instances running on the agent. For more details, see Agent Activity.
  • Close - Closes the Actions list pop-up window.

 

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