Connection Settings

How to get there

In the HelpSystems One Navigation Pane for Powertech Antivirus, choose Connection Settings.

Or, on the Home page, click View for an item in the Connections Status section.

What it does

The Connection Settings page indicates the connection status of endpoints.

Identifying the Connection Status

Ok. The system is responding to health check requests from HelpSystems One.

New. System not yet allowed. In order to communicate with HelpSystems One, the system must be allowed.

Critical. The system is not responding to health checks. You can use ./avinsitectl status to ensure the Integration Service is running on the endpoint system.

Blocked. The system has been blocked, indicating it is not allowed to communicate with the HelpSystems One server.

Options

[Advanced Search and Filtering options]

See Sort, Search, and Filter Settings in Powertech Antivirus and HelpSystems One

(Show Actions)

Uncheck all rows to show this button on the right side of each row. Select it to show a menu with the following options:

Properties. Click Properties for a Connection to open the Connection Properties pane, where you can configure settings for the Endpoint.
Block. Choose this option to block the Connection, preventing communication with the HelpSystems One server.
Remove Connection. Choose this option to remove the Connection from HelpSystems One.
Close. Choose Close to dismiss the Actions menu.

You can apply settings to one or more Connections by selecting them using the check boxes to the left of the Connection name. See Selecting Connections or Configurations in Powertech Antivirus and HelpSystems One.