Monitor and manage Gateway

Diagnostic tools

• Tools to help you test the connection between the Gateway and network components. See Diagnostic tools and related topics for more information.

Logs and Alarms

• View and examine logs to help when investigating events or problems. See System Logs for more information.

• Monitor system alarms that provide notifications of conditions requiring attention. See System Alarms for more information.

Service Control page

• Power off or reboot your Secure Email Gateway, and manage its services. See Service Control for more information.

Health page

• A single page overview of how your system is performing. See Health menu for more information.

Alerts

• Receive automatic alerts in response to internal policy problems. See Alerts for more information.

  Alarms and Alerts Secure Email Gateway provides both Alarms and Alerts, which are different features used for different purposes. Refer to the "Tell me about" section at the bottom of this topic to learn more about these features.

Version and License

• Install and manage system software upgrades, as well as check your Secure Email Gateway license. See Installed Version and Upgrades and related topics for more information.

Tell me about...

• Difference between Alarms and Alerts

  Alarms

  Alarms are raised by Secure Email Gateway components that monitor the state of the system. Their purpose is to flag conditions that the systems administrator should be aware of.

  Alarms range from indications that a new upgrade is available, warnings that there is a problem with the system such as low disk space, to warnings about hardware problems such as disk failure.

  Alerts

  Alerts are related to content rules and Policy Engine problems. The Policy Engine of your Secure Email Gateway can generate an alert when:

  • A Generate an Alert action is set within a content rule, and the content rule is triggered
  • A Policy Engine problem occurs

  All alerts are recorded in the Policy Enforcement Alerts log.