Reminding Users when Password is About to Expire

EFT Server allows you to set a reminder to notify users of their pending password expiration up to 30 days prior to the password expiration date. You can set the reminder at the Site level for all accounts, and at the User Setting Level and User level, from 0 (no reminder) to 30 days (5 is the default). The reminder can be in the form of a banner message or an e-mail or both.

The e-mail reminder message contains an editable text file stored in the EFT Server directory, and accepts EFT Server variables (e.g., %days_left%), such as those shown in the Event Rule (used to specify an action to occur when an event takes place and/or a condition is present, e.g., send an e-mail when a file is uploaded)e-mail notification.

To remind users of expired passwords

1. In EFT Administrator, connect to EFT Server and click the Server tab.

2. In the left pane, click the user or User Setting Level you want to configure, then click the Security tab.

3. Select the Allow users to reset their passwords check box, then click Advanced. The Reset Password Settings dialog box appears.

4. Select the Remind check box, then specify the number of days prior to expiration to remind the user.

5. Do either or both of the following:

• To send an e-mail when the password is about to expire, select the Send user an e-mail when about to expire check box.

• To send an e-mail when the password has expired, select the Send user an e-mail upon expiration check box.

6. Click Apply to save the changes on EFT Server.

For all protocols, if the user’s password is scheduled to expire, the e-mail reminder is enabled, and the user account has an e-mail addresses associated with it, an e-mail will be sent informing them of the pending expiration and provides instructions on how to change their password for one or possibly all protocols. A user who typically connects over FTP, may optionally login via HTTP/S to change the password.