Activating the Software (EFT Server and Add-On Modules)

You must activate the software with either a full or trial serial number. Each of EFT Server's add-on modules are available during the EFT Server trial and must be activated separately.

To activate online, you must be connected to the Internet, and registration must be performed through EFT Administrator on the EFT Server computer. You cannot activate through a remote installation of EFT Administrator.

You can also e-mail the manual registration information to GlobalSCAPE Technical Support, as described below. GlobalSCAPE will confirm your registration and send you a .reg file. You can send the e-mail from any computer with Internet access, and then transfer the .reg file to the computer on which you are installing the software.

• If you are moving a Server from one computer to another, contact the GlobalSCAPE customer service team or your account manager so that we can adjust your account on our activation and registration server. Activation on the new computer will not be possible until the adjustment is made.

• If you are upgrading a Server residing in a clustered environment, contact GlobalSCAPE technical support for assistance.

• If the Server is installed on Windows 2003, log in to the Server as a user with an account having administrator privileges instead of "Local System" privileges to write the .reg file to the registry.

To activate EFT Server and/or add-on modules

1. Start EFT Administrator and provide your EFT Server administrator credentials (created at installation).

• If this is your first time attempting to connect, you are prompted to enter a serial number or trial serial number.

• If you are activating a purchased license for EFT Server, click Enter EFT Serial Number.

• If you are activating a trial use of EFT Server, click Enter Trial Serial Number.

• If you previously logged in with a trial serial number and want to activate a purchased license, on the main menu click Help, then click one of the following:

• Enter EFT Server Serial Number

• Enter Web Transfer Client Serial

• Enter PCI DSS HS Serial

• Enter AS2 Module Serial

Occasionally, when the software is in trial mode, the "Validating Trial Status" message appears: When in trial mode, depending on your computer, the network, and the Registration Server activity, the EFT Server service can take from 30 seconds to 2 minutes to get into the proper state. While the EFT Service is in the process of determining the trial state of the service, EFT Server prevents you from logging in and instead shows this message. You usually will see this message if you have a trial activated EFT Server and the EFT Administrator is attempting to connect to the EFT Server service while the service is not yet fully started.

The Online Registration dialog box appears.



2. In the Serial Number field, provide your serial number.

3. In the Name field, provide your name and/or your company name.

4. (Optional) If you have changed the name on the account since registering the trial or previous serial number, select the Update user information check box.

5. If you are behind a proxy, click Proxy and configure the proxy settings.

If a firewall or a proxy server is in use, your network administrator should ensure that outbound port 80 is open during the registration process.

6. Do one of the following:

• To activate online, click Register. You should receive a message confirming registration. Click OK. Registration is complete.

• To activate manually, select the Register manually check box. The Online Registration dialog box expands.
  
  

1. Provide the required information (all fields are required except Company Name and Fax Number), then click Register. The Manual Registration dialog box appears.
   
   
   (Personal information removed from illustration.)

2. Click Copy to Clipboard, then do one of the following:

• If the computer on which you are installing the software has Internet access, click Register on the Web.

• If the computer on which you are installing the software does not have Internet access, click Close, then do the following:

1. Copy the text to a text editor, then copy the file to a computer with Internet access.

2. Open the text file, select all of the text (CTRL+A), then copy the text to the clipboard (CTRL+C).

3. In your Web browser, go to the GlobalSCAPE registration Web page, http://www.globalscape.com/register.

The GlobalSCAPE Manual Registration Web page appears



4. Follow the instructions on the GlobalSCAPE Manual Registration Web page, then click Register Me.

5. If registration is successful, a .reg file download prompt appears in your browser. Save the file, then transfer it to the computer on which you are installing the software, if different.

6. Stop the GlobalSCAPE EFT Server service (cftpstes.exe) before you write the .reg file to your registry.

7. Double-click on the saved .reg file to write the information to your registry.

8. Once the registry is successfully updated, you can safely delete the .reg file.

9. Start the GlobalSCAPE EFT Server service.

7. Cancel or close any open registration dialog boxes, then exit EFT Administrator and restart it.

If you have any problems with registration, visit GlobalSCAPE Customer Support, at http://www.globalscape.com/support/customerservice.aspx.

Related Topics

System Requirements for EFT Server

Best Practices for Configuration and Validation

EFT Server and Microsoft Clustering Services

Upgrading EFT Server

Installing EFT Server and Administrator

Setting Windows System Services

Registry Settings

Running EFT Server and Microsoft IIS on the Same Computer

EFT Server in the Windows Event Viewer

Registrations, Licenses, End-User Agreement