Upgrading EFT Server

Upgrading the Software

If you are upgrading or updating EFT server, use the following procedure. The upgrade or update process does not reset or otherwise affect your EFT Server configuration or user settings. It is a good idea to read the Release Notes before you begin.

Important Pre-Installation Information:

If you want to test or verify an update prior to introduction into your production environment, please contact GlobalSCAPE technical support for a trial registration serial number. Do not use your production serial number for testing purposes.
If you are adding an EFT Server add-on module, you may receive a new activation serial number. If so, then it may be necessary to activate the software when you start it for the first time.
If you are currently running EFT Server 3 or 4, please contact support for an EFT Server 5 upgrade activation serial number prior to starting the upgrade process.
It is very important that the Secure Ad Hoc Transfer (SAT) module use the same version of the SFTPCOMInterface.dll used by the EFT Server to which SAT is connecting. Upgrading EFT Server might require also updating the SFTPCOMInterface.dll for the SAT module. Refer to The Secure Ad Hoc Transfer Module help for details of Upgrading Secure Ad Hoc Transfer.
If you are upgrading in a clustered environment, refer to Upgrading EFT Server in a Cluster or contact GlobalSCAPE support for assistance.
If you are moving a Server from one computer to another, contact the GlobalSCAPE customer service team or your account manager so that we can adjust your account on our activation and registration server. Activation on the new computer will not be possible until the adjustment is made.

To upgrade the software

Download the most recent release of the software from the GlobalSCAPE Web site and save it to your desktop.

Document the administrator user name and password for the existing EFT Server/DMZ Gateway.

Close the Administrator interface and stop the Server services.

As a precaution, back up the existing installation directories and any other files you may have installed elsewhere. The default installation paths are C:\Program Files\GlobalSCAPE\EFT\ and C:\Program Files\GlobalSCAPE\EFT DMZ Gateway.

Launch the installer, click Repair, then click Next and follow the instructions in the wizard.

When the wizard is finished, restart the Server services.

If EFT Server and DMZ Gateway are both installed, both Server services should be restarted, even if only one Server is updated.

If EFT Server and the Secure Ad Hoc Transfer module are installed on the same computer, then the upgrade process for EFT Server will also upgrade any files required by SAT. For example, the COM object is registered on the computer by EFT Server and used by SAT; however, the IIS service must be restarted so that ASP.NET (hosted by the "aspnet_wp.exe" process) will release any references to the existing COM object and reload the new one. You can do so in the Windows Services dialog box, or open a Windows command prompt and type iisreset.