EFT Server generates several different types of messages during operation. Some messages can be edited within the administration interface, others must be edited within a text file that you create, and others are hard coded and not editable. The various messages and their uses are described below. (Note that items linked in the Message column are described elsewhere in this user guide. Click the links for more information.)
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Message |
Description |
Where Edited |
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Sent when database connection errors occur |
System message; not editable |
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Notify users of their pending password expiration up to 30 days prior to the password expiration date--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
Administration interface, Server node > General tab EFT Server looks for the file PasswordResetReminderMsg.html in the APP_DAT_PATH directory (by default, C:\ProgramData\GlobalSCAPE\EFT Server Enterprise). |
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Notify users that their password has expired--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
Administration interface, Server node > General tab EFT Server looks for the file PasswordResetMsg.html in the APP_DAT_PATH directory (by default, C:\ProgramData\GlobalSCAPE\EFT Server Enterprise). |
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Sent when a user requests a password reset--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
EFT Server looks for the file PasswordResetConfirm.html in the APP_DAT_PATH directory (by default, C:\ProgramData\GlobalSCAPE\EFT Server Enterprise). If the file does not exist, the following text is used (or you can create the file): <html> <body> <p>%USER.FULL_NAME%,</p> <p>A password change request for %USER.LOGIN% was requested from %REMOTE_IP%.</p> <p>Click the following link to confirm your request and create a new password:</p> <p> <a href=\"%LINK%\">Click to reset your password.</a></p> <p>Please note that this link will expire 24 hours from the time it was sent.</p> <p>If you did not request a password reset then please ignore this message.</p> </body> </html> |
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E-mail that contains the login credentials for connecting to EFT Server--applies to all users on the Server; but you can create Site-specific versions, as described at the link. |
Administration interface, Server node > General tab EFT Server looks for the file CredentialsTemplate.txt in the APP_DAT_PATH directory (by default, C:\ProgramData\GlobalSCAPE\EFT Server Enterprise). |
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Username resend message |
Sent when a user requests the account username. |
EFT Server looks for the file UsernameResend.txt in the APP_DAT_PATH directory (by default, C:\ProgramData\GlobalSCAPE\EFT Server Enterprise). If the file does not exist, you can create the file: %USER.FULL_NAME% Your login name is: %USER.LOGIN% This is an automated message. Please do not reply directly. |
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When a client first connects to the Site via FTP, but before the user logs on, the connection banner appears. |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
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Message that appears to the user when the maximum simultaneous connections limit is exceeded |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
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Message that appears when the client closes the session gracefully by using the FTP QUIT command. |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
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E-mail sent with the Send Mail Action when an Event Rule is triggered. |
Administration interface, Server node > Event Rules node > Event Rule |
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Notify users when that their password is about to expire |
Windows Registry to enable, then create the file PasswordChg_PwdWillExpire.txt and save it in the \web\public\EFTClient subdirectory |
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Current password is entered incorrectly |
Create the file PasswordChg_PasswordWrong.txt and save it in the \web\public\EFTClient subdirectory |
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Network connection error |
Create the file PasswordChg_NetworkProblem.txt and save it in the \web\public\EFTClient subdirectory |
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User does not have permission from AD to change the password |
Create the file PasswordChg_Permission.txt and save in the \web\public\EFTClient subdirectory |
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New password does not meet the AD complexity requirements |
Create the file PasswordChg_PasswordComplexity.txt and save it in the \web\public\EFTClient subdirectory |
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WTC/PTC login error message |
When a user provides the wrong username and/or password, the message "Not logged in" appears. The message is purposefully vague for security. |
Hard-coded and not customizable. (Forgot username and Forgot password links allow the user to request assistance.) |
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Sent when the number of parameters provided to execute a Custom command are not correct number of parameters. |
Administration interface, Command Settings tab of a selected Command, in the FTP Custom Command Specific dialog box. |