Working with Contact Numbers

The following section describes the options for working with contact numbers.

Setting a Contact Number as a Default

The default contact number is displayed in the Contact Numbers panel as having a green tick mark in the bottom right corner of the SMS icon.

From the Add/Edit Contact dialog and the Contact Numbers panel, highlight an entry and click Set As Default to use that number as the main number for the selected contact.

NOTE: The first contact number defined for this contact is automatically set as the default. This option is only available if there is more than one number specified for the contact.

Editing a Contact Number

Should a contact update their cell phone details, or the times of its availability change, it is possible to edit an existing entry to the new number.

Open the Instant Alert Address Book.
Find and select the Contact for which the number information has changed.
From the Home | Members panel, select Edit. The Edit Contact dialog is displayed.
From the left navigation panel select Contact Numbers.
From the Contact Numbers panel select the number to be edited and click Edit.
The details of the number can now be edited using the same fields as when adding the contact number.
Click OK to confirm the changes.

Deleting a Contact Number

Should a contact no longer have their cell phone, it is possible to remove the number.

Open the Instant Alert Address Book.
Find and select the Contact for which the number is no longer required.
From the Home | Members panel, select Edit. The Edit Contact dialog is displayed.
From the left navigation panel select Contact Numbers.
From the Contact Numbers panel select the number to be deleted and click Delete.
When prompted, click OK to confirm the deletion.

NOTE: If the default contact method is SMS, at least one number must remain available for the contact.

WARNING: Deleting a number also removes it from any Broadcast Groups or Call Schedules to which it belongs.