Troubleshooting Connection and Transfer Errors

The topics below provide information for troubleshooting connection and file transfer errors. Also refer to the CuteFTP-related Knowledgebase articles at http://kb.globalscape.com/KnowledgebaseCategory7.aspx.

• Antivirus Problems

• Cannot Close Data Transfer Gracefully

• Cannot Connect to Server

• Cannot Create Multiple Connections to the Same Server

• Cannot Download Executables

• Cannot Download Files from a VMS server

• Cannot Initiate Data Transfer

• Cannot Resolve Host Name Message

• Cannot See Remote Files or Folders

• Child Transfer Failed

• Connecting After a 425 Error

• Copy and Paste Removes Files from the Remote Folder

• Error 421 Messages

• Failed to Establish Data Socket

• FTP Error Codes

• High Memory Usage

• HTTP Status and Error Codes

• Installshield Error 1628: Failed to Complete Script-Based Install

• Not Enough Credits to Download

• Shell Cannot Get Data from TE

• Site-to-Site Transfer Limitations

• Socket Errors

• Overwrite Repeatedly Prompts Me

• Permission Denied

• Port Already in Use

• Public Key Authentication Fails

• Transferring to Case-Sensitive Servers

• Troubleshooting Connections

• Truncated Listings

• Using CuteFTP behind a Router

• Using CuteFTP with Norton Internet Security 2004

• Using Error Messages and Logs to Troubleshoot

• Windows Firewall is Blocking Connections