Set Up General Configuration Details - SHP1002

How to Get There

From the Password Self Help Main Menu, choose option 10 to open the Work with Languages/System Configuration screen then press F6.

What it Does

The objective of this program is to define the overall Self Help configuration for a selected language. This information can be amended at any time and will have an immediate effect.  All changes will be reported in the audit report.

Options

System Name

This is the name of the system to which configuration details relate.

Language ID and Description

This is the language code and the language description that are entered by the Administrator. The language ID cannot be amended once a new language configuration has been created.

Default Lang?

This must be set to Y for one language configuration only. The Standard Text associated with the default language will be displayed on the same screen where the user enters the name of the profile to be reset. This is before they select their preferred language.

Invalid attempts allowed

Enter the maximum number of invalid attempts allowed. Valid entries are 1 to 99.

Answer Minimum No of Questions

Enter the minimum number of questions users will be required to answer as users configure Password Self Help. A random set of these questions will be asked during the reset process. For example, of the initial 12 questions answered during user configuration, 3 may be asked during the user password reset process (chosen by Password Self Help at random).

A value of ‘0’ indicates users will be asked to answer the same number of questions required to be answered at password reset.

No. of questions to ask

Enter the number of questions that a user will be asked to provide answers to when they reset their password.

Retain Self Help Audit (Days)

Enter the number of days that you wish to keep Self Help system audit details on the system. If you set it to '0' it will remove all the audit details once they have been printed.

Display User Input Text

This parameter controls whether you display answers to questions or passwords back to users as they are typed. Please note that this is not applicable to the user own password field. The user own password field will always be non-displayed on reset process.

  • Y = User Input Text will be displayed.
  • N = User Input Text will NOT be displayed.                    
Question Allocation By

This parameter controls how questions are allocated to users. Enter one of the following values:

  • A = Only the Administrator will be able to assign questions to users.
  • U = Only Users will be able to assign questions to themselves.
  • B = Both Administrators AND Users will be allowed to assign questions.
  • X = ALL questions available in the Users language will automatically be allocated to the user. The questions will be set with a status of NOT ANSWERED.
Display User Text Screens

This parameter controls when User Text Screens (Help/Bulletin Board Text) are displayed to users. Enter one of the following values:

  • B = Bulletin Board Text will be displayed to users when they access the 'Work with Questions/Answers' program (WRKSHQA).
  • H = Help Text will be displayed to users when they access the 'Work with Questions/Answers' program (WRKSHQA).
  • Y = Both Bulletin Board and Help Text will be displayed to users when they access the 'Work with Questions/Answers' program (WRKSHQA).
  • N = No Bulletin Board or Help Text is displayed to users when they access the 'Work with Questions/Answers' program (WRKSHQA).          
Display to Unregistered Users

If this option is set to 'Y', when a user who has not registered with Password Self Help signs on to the system using the SELFHELP profile, or begins the Password Reset process with the Insite web UI and chooses to register, they will automatically be prompted to register their profile by submitting answers to security questions.

After a profile is registered in this way, it will be set to Disabled within Password Self Help until it is set to Enabled by a Password Self Help administrator.

If this option is set to 'N', users must register with Password Self Help using the regular User Setup Procedure. See Web User Setup Procedure and Green Screen User Setup Procedure.

NOTE: We recommend setting this option to 'N'. Contact HelpSystems support if you have questions regarding this.
Automatic Action

This parameter controls the actions to be taken once the user successfully answers all of the questions asked by the reset process. Enter one of the following values:

  • S = The user profile's status will be changed to *ENABLED. The user profile's password will not be reset.
  • P = The user profile's password will be reset. The user profile's status will not be changed.
  • Y = This setting will ensure that both the user profile's status will be set to *ENABLED and the user profile's password will be reset.
  • N = This will stop any user from trying to reset their password or re-enable their profile. Basically this setting does not allow access to the reset process for any users registered against this language.
  • C = This setting will allow the user to control the actual reset processing method. For example, after answering the security questions, the default setting could be to reset both Password and Status. However, after the last sign on attempt the user may realize that they know the password after all and only want to reset the Status. When value is 'C', after the user has answered the required security questions successfully, Password Self Help allows him/her to select reset of Password only, Status only or Both [Password and Status], effectively putting the user in control.
Reset To Password

This parameter controls the password that will be used for resetting the user password:

  • ' '[Blank] = The preferred password will be used to reset the user profile in the reset process. Press F8 to set the global Preferred Password at the admin level. If not selected by an admin, users can set own default. See Maintain Preferred Password screen.
  • 0 = (Recommended) In the reset process, once the user answers all the security questions successfully, he/she will be prompted to enter their own password.

Whether, upon reset, users will be required to use a pre-determined Global Preferred Password or a password they define themselves ("O"). If " " [blank] has been chosen, press F8 to configure the global Preferred Password. If set to " " [blank], and no Global Preferred Password is set, users will be able to enter their own Preferred Password. (If no global or user Preferred Password is specified, the password will be reset to the user profile name.)

TIP: In order to use F8 to set a Preferred Password, first set Reset to Password to " " [blank] and then press Enter to save changes. Then, use 2 for the Language to return to the Configuration screen where F8 will be available.
NOTE: If 'Reset to Password' is set to ' '=Preferred Pwd, and the user resets their password using the Insite Web UI reset procedure, they will subsequently need to login to the IBM i system on the green screen in order to reset their password (because the Preferred Password is immediately set to Expired). If a user does not use the green screen, and instead only uses the Insite Web UI to use their HelpSystems product(s), we recommend setting Reset to Password to O=User Own Pwd.
Minimum length of response

This field defines the minimum number of characters required to answer the question. Enter 0 - 50 for this value. 0 = No default rules are applied.

Characters not allowed

This field defines the list of characters that are not allowed to be used in the user's answer to a question. Enter one of the following values:

  • *NONE = All characters allowed / No restriction.
  • *SYSTEM = System value QPWDLMTCHR will be used to retrieve the characters that cannot be used.
  • Blank = All characters allowed / No restriction.
  • Specific characters = Enter any characters.  These characters will not be allowed to form part of the response/answer.
Same Answer Allowed

This field defines if user will be able to add the same answer for different questions.

  • [Blank] = All users registered under this language will be allowed to add the same response to multiple questions.
  • N = User registered under this language must add different response to each question. Same response can not be used for another question.
NOTE: Using the "Case Sensitive" feature in conjunction with "Same Answer Allowed" set to 'N' can cause unexpected results. When setting the "Same Answer Allowed" value to 'N' for a Language, all questions within the Language should have the same "Case Sensitive" setting (all questions set to 'N' or all questions set to '_'). Contact HelpSystems Support if you have questions.
Repeating characters allowed

This value limits the number of repeating characters in a user's response.  This prevents a user from using the same character more than once in the same response e.g. AAAA.

Enter 00 - 50 for this value. Please note that 00 = No Restriction.

Case sensitive

This field defines whether the answer to questions will have to be case sensitive or not. Enter one of the following values:

  • [Blank] = Answer is case sensitive
  • N = Answer is NOT case sensitive                             
NOTE: Using the "Case Sensitive" feature in conjunction with "Same Answer Allowed" set to 'N' can cause unexpected results. When setting the "Same Answer Allowed" value to 'N' for a Language, all questions within the Language should have the same "Case Sensitive" setting (all questions set to 'N' or all questions set to '_'). Contact HelpSystems Support if you have questions.

Command Keys

F8 (Set PWD): To enter a Global User password for the selected language. This option is only available in AMEND mode.

F10 (HelpText): To enter User Help Text for the selected language. This option is only available in AMEND mode.

F11 (Bulletin Text): To enter User Bulletin Board Text for the selected language. This option is only available in AMEND mode.